Privacy policy

Regulix One provides anti-money-laundering and know-your-customer compliance software to regulated businesses. This policy explains how we handle personal data collected through this website and through the Regulix One platform.

From this website we collect only what you send us: the name, company, email address, country and message submitted through the contact form, together with basic technical information such as your approximate country, used to suggest the relevant country page.

Within the platform, our customers upload data about their own customers in order to meet their regulatory obligations. In that context we act as a processor on their instructions, and their agreement with us governs that data.

Contact form submissions are used to answer your enquiry and, where relevant, to follow up about the product. We do not use them for unrelated marketing, and we do not sell, broker or share personal data with data vendors, advertisers or analytics networks.

Data is encrypted in transit and at rest, access is restricted on a least-privilege basis, and administrative activity is logged. Screening runs on infrastructure we operate ourselves rather than being passed to an external screening bureau.

Enquiries are kept for as long as needed to deal with them and to maintain a record of our correspondence. Platform records are retained according to the retention period in the customer's plan, which is five years by default in line with AML record-keeping expectations.

You can ask us what personal data we hold about you, ask for it to be corrected, or ask us to delete it where we are not required to keep it. Write to us and we will respond within a reasonable period.